Good morning Annette

Just a thank you for the quick reply and response from BTI Branding, I received all my branding and posters this morning and I can't wait to open it up and put it on display.

Kind Regards

Hi Annette,

Just wanted to let you know we have received the banners. Thanks once again for the excellent service.

It was really good to meet with you on Friday, hope your little one is doing well.

Regards

Leigh-Ann

Hi Dianne,

I received my flags on Monday. It looks great. Many thanks for the great service, once again.
All the best.

Regards,

ANBEN

Great stuff!! Thank you for all your great work Dianne. Will definitely give you a "buzz" when more work comes through.

Kind regards

Annette...

We would like to thank you for your great assistance and services in creating the wonderful banners which we received this morning. They really look professional! We also thank you very much for having it delivered on time.

Payment is in the process of being arranged.

Many thanks!

Regards,

Salma & Gertha

Thanks for your sterling support too. We have had many a great branded event at short notice with your valuable partnership.

Regards,

Mark

Tnx VERY much Anette she called me to say she has never come across such impeccable service thank you for your outstanding work.

Nadia

Hi A

Het gekry - dis pragtig, pragtig, pragtig! en so groot - dis fantasties! Baie dankie en almal dink so!

Marina

Hi Dianne

Thank you once again, my clients were extremely satisfied with the banners and gazebo.

Kind regards,

Ralene

Hi ladies,

Hope you had a great holiday!

Thank you very much for your patience and trust it was wonderful dealing with such professional and efficient suppliers for the BP campaign.

Kind regards,

Nadia

Hi Annette

the flags look great. thanks for delivering so quickly.
also well done on the whole package.
the branded box, the sealed bags, the carry bags, the instruction manual, and my best the little picture of the flag inside.

excellent job.

please send regards to Ian

Dean

Dear Dianne,

Thank you for the New Year wishes. Wishing you all the best for 2009 too!

Thank you so much for your assistance with getting our bowhead banners etc ready in time for us before season. We received them the day before the golf day we were sponsoring so were delighted to be able to display them. And they looked great!!

Kind regards,

Christy

Hi Zelda

WoW!! You people at BTI are just toooo great! Thanks!

Dankie en Groete

Hi Dianne,

It is always a pleasure doing business with you.

Thanks for your excellent service. Have fab weekend.

Hi Toni

Email is fine, thx. I'm happy to send work somebody's way that can deliver!!

Thank you for your trouble.

Good morning, Annette,

We had a look at the branding and we are very happy. The A-frames are really super.

Thank you very much for a job well done.

Kind regards

Hi Annette

Thanks for the super service!

Hi Sean,

Thank you for forwarding this to me. I really appreciate it and value the great working relationship we at Head Office have with you and your company.

Again, many thanks.

Hi Toni

Yes thanks we had a good day and the banner was fantastic.

Again, many thanks.

Good Morning,

I hope the weekend went well!

I would just like to thank you for your efforts in completing my order before the weekend. The service was excellent and it is refreshing to find a company that knows that customer service is everything.

The banners looked great and the quality is excellent please pass on my thanks to everyone involved.

I will try and give you a little more notice next time!

Again, many thanks.

Hi Sean,

Thanks again for a very good service and goods delivery.

MINI Thanks

Hi Sean,

Thank you for going the extra mile & giving us great service. I need to get the exact location of where the goods need to be collected & who can they contact there please.

THANKING YOU

Hi Peta,

Another big THANK YOU from Sasol!!!! Please thank the team as well.

Kind regards

Hi Dianne,

The conference was great and the banners looked fantastic.
Thanks for making it all go smoothly with the printing and delivering of the banners. Much appreciated.
Will let you know about the re-skinning of old banners.

Cheers

Hi Dianne,

I saw you called today. I have been running around. I saw the branding for the first time today when it was delivered to our offices and I am very impressed, it was really done well!

Ronelle,

Ons het dit Vrydag ontvang en dit lyk stunning!!! Ek sal vir jou nog n foto stuur, ons het dit vandag opgesit voor die kelder.
BTI Branding se kwaliteit en diens is uitstekend!

Dankie

Hi there Annette,

Hope you are well, just wanted to thank you for your efficient service, we received our bowheads this morning, it is a pleasure dealing with someone who gives good service.

Ina,

I just wanted to send you a BIG thank you for such prompt and efficient service.

My banners arrived on Tuesday afternoon and I was then out of town from Wednesday. Today I hauled the banners out and displayed them in my garden. They're fabulous and I'm so glad I went with both black and white versions. I look forward to displaying them every where I can ;)

Again, my thanks. It truly is a pleasure to deal with such efficiency.

Hi Peta,

I just wanted to thank you and the staff at BTI that were involved in making our banner wall...it is fantastic! Thank you for your patience, hard work AND getting it to us before the required date.

You are definitely 1 in a million, and I am very glad that I decided to surf the web the day I found your company and not just ask someone who they use!

Once again, MANY THANKS, have a great day!

Hi Dianne,

Thanks a mil for being so efficient! It really helps when you're dealing with 1 000 people each day. With you I know that it will get done. You are a super star!

Hi Sally,

The banners are up and looking amazing, next time you're in the Waterfront have a look. We really appreciate your help on such late notice!

Thanks again for an amazing job, and I look forward to seeing you soon.

Thanks Annette,

The branding looks great. Superb turnaround time, please extend my thanks to your team!

Thank so much Annette...

You are all just too fabulous at BTI!!!

Hi Sally,

Thank you so much! We recieved the Bowheads today. They are beautiful! Well done!

Hi Annette,

Thanks for keeping us updated.

Kindly forward the physical address for your offices to me. Mariette has some goodies she would like to send to you for some of your staff just to say thank you for putting up with us and always being so willing to assist with our hectic deadlines!

Hi Sally,

I would like to thank you and BTI for supporting me by so generously supplying and printing a free banner advertising a school fete in our community. The banner looks absolutely fantastic! Thank you very, very much, we really appreciate it and the School are extremely grateful.

Please thank your colleagues as well.

Hi Annette,

I would just like to compliment Sally for the great service that I got from her. She was very efficient and friendly and made the ordering process simple and smooth and nothing was ever to much for her, I will most certainly recommend Sally to the rest of the Lindsay Saker Group. One struggles with bad service in South Africa but it is people like Sally that does make a difference.

Well Done to you and Sally and keep up the good work!!

Dear Sally,

Thanks for the information. It has been a pleasure doing business with you. It is refreshing to find suppliers that work with your efficiency.

Hi Annette,

Thank you for all the hard work please also thank your team.

Always a pleasure working with you guys.

Hi Dianne,

Thanks for the message and I'm also glad that the rush has now come and gone.

My only comments to be honest are that these campaigns were handled with the level of professionalism that I've come to expect from BTI, the quality of the product was superb and that the deadlines, although a little tight for those quantities, were adhered to and met.

Thanks to you, Annette (as always) and your production teams for handling this as stress free as possible (from my side anyway) and I look forward to our next dealing.

Good day Sally,

I would just like to Thank You for the good service. We really appreciate it. We recieved our spikes this morning.

Thank you again, we would be happy to do business with you in the future.

Have a nice day!!

Thank you for your assistance! The services was excellent!!!!

Hi Suretta,

We, on behalf of Flagpole City, would like to thank your team at BTI for such a wonderful service and quality we have received. We hope we can upkeep this relationship and keep doing business this way. We are very impressed with the quality of work we've received and want to thank your production team. Also for the quick service we've received on short notice.

Thanks to your office staff for quick response on quotations and invoicing.

Good day,

Thank you Sally, I have received the flags.

Thank you for the superb service! Much appreciated!

Dear Dianne,

Now that things have quietened down, and we have had moments to reflect, we would like to take the opportunity to send you a great big thank you for your help, support and generous sponsorship with the Resolution Health Golf Challenge 2007.

Without the support of each of our sponsors the days would not have had the resounding success that we achieved.

Dear Sally & The BTI Branding Team,

We would like to take this opportunity, on behalf of Rawson Properties, to convey our sincere thanks for your support and recognition of our 25th Birthday Celebration in the Weekend Argus.

Your enthusiastic participation and contribution towards our celebration was of enormous value. It was tremendously exciting receiving all the birthday wishes from so many of our business associates.

We sincerely thank you for your efforts to partner with us over the years and we look forward to what the future has in store for both our organisations.

Hi Annette,

Thanks once again for the high level of professionalism and service as well as your willingness to help meet a tight deadline.

The attached artwork is perfect and you guys can please proceed. I have faxed an order through to Catherine and have put an additional R1 000 onto the price for the expedite and the imported material.

Thanks again for your help, chat to you soon.

Hi Natalie,

Thanks very much for your help!

It's a real pleasure working with you. I'm impressed by your efficiency and service!

THANK YOU,

THANK YOU ALL for the fantastic banners which will be hung with pride at our events. This is such a lovely gift and we are so privileged to have people like you who care.

This gift will help to polish our events which in turn will generate more income, and for this we say again, THANK YOU ALL!!

Hi there Annette,

What fabulous news. I think this is the first time one of our suppliers has been generous enough to cover the courier costs of something for us on their own accord.

I have informed Mark Thomas of this. We certainly don't expect this Kind of thing to happen often or to even happen at all but when a supplier initiates something like this, it makes such an impact and further strenghthens the relationship between supplier and client.

Please thank your MD on our behalf.

Off to a meeting now so not able to ring you right now. Most appreciated.

Hi Ian,

In today's times it is unusual to find companies that deliver what they promise. To this end I really have to commend the excellent service I have received from your company and a special mention has to be made of Annette Botha who really endevours to go the extra mile.

It is a pleasure dealing with her and receiving items on time, especially under the tight deadlines that do occur. I think companies tend to forget that it is individuals who make them special and not necessarily the brand name, its really about people.

I learnt this lesson again and found some inspiration in my dealings with Annette and Grant as well. Sounds like I am waxing lyrical here, I am because as I said it is unusual to find a company that delivers what they promise.

I look forward to my future dealings with the company and trust that all my experiences will be good ones.

Dear Ian,

My name is Craig Anderson and the reason for my email is really to compliment one of your staff members.

My company's name is TYRES ON 14TH and we are currently dealing with your Annette Botha.

TYRES ON 14TH is a brand new business that has not yet begun trading. During set up we have dealt with many organisations from building contractors to banks and I have to admit, the best service we have received is undoubtedly from BTI and Annette in particular.

Ironically the best service came from 1200Km away...thumbs up Cape Town!

Please thank Annette on our behalf, we really do appreciate her hard work!